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Add issues from Jira

Once you have a lens, you’ll want to fill it with real Jira issues. Foundation gives you three ways to do that: manual add, inline create, and automated Sync Agents. This page covers manual adds. Use it when you want to hand-pick a small set of issues.

You need edit permission on the lens.

  1. Open the lens.
  2. (Optional) Click a row to select it — new issues will be added as children of the selected row.
  3. In the toolbar, click + Add issue.
  4. A search dialog opens. Start typing a Jira issue key (for example, FND-142) or words from the summary.
  5. Pick one or more issues from the results. Multi-select works with Cmd/Ctrl+click.
  6. Click Add. The issues appear in the grid.

If no row was selected, new issues are added at the top level of the lens. If a row was selected, new issues become its children.

If you already know the issue key:

  1. Open the command palette with Cmd/Ctrl+K.
  2. Type add followed by the issue key (for example, add FND-142).
  3. Press Enter.

The issue is added wherever your current focus is in the tree.

For pulling dozens or hundreds of issues, use a JQL Insert Sync Agent instead of adding by hand. Sync Agents keep the lens current as the JQL results change over time.

See JQL Insert agent for step-by-step instructions.

  • A row appears in the grid immediately.
  • Foundation writes the new row to its hierarchy database.
  • The issue’s fields (status, priority, assignee, etc.) are read from Foundation’s cache; if the issue isn’t cached yet, Foundation fetches it from Jira in the background (~2 API points).
  • Jira’s data stays in Jira. Foundation only stores the relationship (this issue belongs at this position in this lens).
  • 1,000 issues per lens in the MVP. If you hit the limit, split the lens or use a more targeted Sync Agent.
  • Issues you can’t Browse in Jira won’t show up — Foundation checks Jira permissions on every load.
  • Duplicates are allowed. The same issue can appear multiple times in a lens (useful for cross-team impact views).