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Flex Items (folders)

A Flex Item is a row in a lens that isn’t a Jira issue. Think of it as a folder, heading, or container. Flex Items are Foundation-only — they don’t appear in Jira, don’t consume Jira API rate limits, and don’t need a Jira project to exist.

Use Flex Items to create structure that doesn’t map to a Jira parent relationship: themes, workstreams, quarters, swimlanes, stakeholder buckets, or anything else.

You need edit permission on the lens.

  1. Open the lens.
  2. (Optional) Select a row first if you want the Flex Item to be its child.
  3. In the toolbar, open the + Add menu and choose Create Flex Item. (Or click the + Flex Item shortcut in the toolbar, if visible.)
  4. Enter a Name (required), for example Discovery, H1 2026, or At-risk initiatives.
  5. Optionally enter a Description.
  6. Click Create.

The Flex Item appears as a new row. It’s marked with a folder-style icon to distinguish it from Jira issues.

  1. Drag any issue row onto the Flex Item row. A drop indicator shows whether the drop will create a child, a sibling, or a reorder.
  2. Release when the indicator highlights the Flex Item.

You can also use indent / outdent (Tab / Shift+Tab in some contexts, or the toolbar’s indent controls) to move selected rows under the row above.

Flex Items can contain other Flex Items. This is how you build multi-level structure that ignores Jira’s hierarchy entirely.

Example:

H1 2026 (Flex Item)
├── Growth (Flex Item)
│ ├── FND-101 Self-serve signup
│ └── FND-115 Pricing page experiment
└── Retention (Flex Item)
└── FND-204 Onboarding email series
  1. Click the Summary cell of the Flex Item to enter edit mode, or double-click the cell.
  2. Type the new name and press Enter.

To change the description, open the lens Inspector Panel (right sidebar) while the Flex Item is selected.

If a Flex Item has grown into real work that needs a Jira ticket:

  1. Select the Flex Item.
  2. Use the row’s context menu and choose Convert to Jira issue.
  3. Pick a project and issue type, then confirm.

The row’s children (issues and nested Flex Items) stay where they are, now underneath the new Jira issue.

Deleting a Flex Item removes only the folder row. Its children move up one level by default. See Remove vs. delete.