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Priority

The Priority column renders Jira’s familiar priority icons — the red up-arrow for Highest, the green down-arrow for Lowest, and so on. Changing a priority takes one click.

  1. Click the Priority cell on the row you want to update.
  2. A dropdown opens with every priority configured on the issue’s project. Each option shows the priority icon and name — Highest, High, Medium, Low, Lowest, and any custom values your Jira admin has defined.
  3. Pick the target priority.
  4. The cell updates in place and the change syncs to Jira.

What if my project uses custom priorities?

Section titled “What if my project uses custom priorities?”

Foundation reads the allowed priorities directly from Jira for the issue you’re editing, so any custom priorities configured for that project show up automatically. You don’t need to tell Foundation about them.

Jira treats priority as a required field on most projects. If your project allows empty priorities, a blank option will appear in the dropdown. If not, you won’t be able to clear the value — set it to another priority instead.

Priority isn’t a simple alphabetical sort — Highest should sort above High, not below it. Foundation uses Jira’s numeric priority order:

  1. Click the three-dot menu on the Priority column header.
  2. Pick Sort by Highest or Sort by Lowest.

Sorting that matches human intuition is the default; you don’t need to configure anything extra.